Effective Date: May 23 2025

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MICS Crisis Support Application ("we", "us", or "our") is a mobile application developed by Michigan Indian-American Community Services (MICS) to connect individuals in need of assistance with registered volunteers within the community. We are committed to protecting your privacy and ensuring the safety of your personal information.

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This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the MICS Crisis Support Application.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register or use our app, you may provide:

• Full name

• Email address

• Phone number

• Age range

• Profession

• Address

• MICS membership and referral details

• Details about assistance needed or services offered (volunteer profiles)

b. Usage Data

• Application usage patterns

• Device information (e.g., type, operating system)

• Log data (e.g., IP address, timestamps)

c. Location Information

With your consent, we may collect location data to better match volunteers and those requesting assistance nearby.

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2. How We Use Your Information

We use the collected data to:

• Create and manage user accounts

• Match users needing help with appropriate volunteers

• Facilitate communication between users and volunteers

• Send notifications and updates

• Improve application functionality and user experience

• Respond to user inquiries and provide support

• Ensure safety and monitor for misuse

 

3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

• With Other Users: Basic profile details necessary for connection (e.g., name, address, phone number and type of request) may be shared with volunteers or requesters.

• With Service Providers: We may use third-party vendors to help operate the app (e.g., cloud hosting, analytics) under confidentiality agreements.

• Legal Requirements: We may disclose your information to comply with legal obligations or protect the safety and rights of users and the community.

 

4. Data Security

We use reasonable security measures, including encryption and access controls, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no system can be completely secure. You are encouraged to keep your login credentials confidential.

 

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access or update your personal information

• Delete your account and associated data

• Opt-out of communications or notifications

To exercise any of these rights, please contact us at: info@micsgroup.org

 

6. Children's Privacy

The MICS Crisis Support Application is not intended for use by individuals under the age of 18. We do not knowingly collect data from children without parental consent.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via the application or by other means, and revise the "Effective Date" above.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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Michigan Indian-American Community Services (MICS)
Email: info@micsgroup.org
Phone: 734-441-6427
Website: www.micsgroup.org