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Case Summary: MICS Crisis Case #E164 - Supporting a Medical Crisis in Ann Arbor


Summary of the Matter


MICS provided support to a family dealing with a complex medical crisis involving the hospitalization of a husband at the University of Michigan (UofM) Hospital in Ann Arbor due to a rare and undiagnosed condition. The wife, new to the area and overwhelmed by the situation, sought guidance and assistance from the community.


Challenges and Key Tasks

• Medical Challenges:

  • The patient presented with complex symptoms, including significant weight loss and undiagnosed autoimmune concerns, leading to hospitalization.

  • Daily tests and consultations with specialists were required to determine the root cause and appropriate treatment.

• Logistical and Emotional Support:

  • Coordinating immediate support for the family through volunteers living in the Ann Arbor area.

  • Helping the family navigate hospital procedures and connect with appropriate medical professionals.

• Stakeholder Engagement:

  • Adding local physicians, including a UofM-affiliated doctor, to the crisis team for expert guidance.

  • Ensuring open communication between the hospital, family, and volunteers.


Key Accomplishments

• MICS promptly organized a dedicated team of volunteers and medical professionals to support the family, including local residents who provided on-ground assistance.

• Facilitated connections with UofM physicians, ensuring the patient received the necessary medical expertise.

• Provided emotional support to the wife, offering reassurance and guidance during a highly stressful period.

• The patient was diagnosed, treated, and discharged successfully, offering the family much-needed relief and closure.


Closure


The patient was discharged after receiving a definitive diagnosis and treatment, marking a significant milestone in resolving the crisis. The family expressed deep gratitude to MICS and the community for their unwavering support.


This case highlights MICS’s ability to respond quickly to crises, leveraging its network of volunteers and medical professionals to provide holistic support. It exemplifies the organization’s dedication to ensuring community members are not alone during challenging times.

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